RETURN,REFUND,EXCHANGE &CANCELLATION POLICY
Thank you for shopping with PANGEOARTWORK. We strive to ensure your satisfaction with every purchase. Please read our policy below regarding returns, refunds, exchanges, and cancellations for physical prints:​
RETURNS
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Items may be returned within 30 days of purchase.
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Prints must be in their original condition and packaging.
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Custom prints are non-returnable.
REFUNDS
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Refunds will be issued to the original payment method upon receipt and inspection of returned items.
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Partial refunds may be provided for items returned damaged or not in original condition.
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A restocking fee of 15% may apply to all returned items.
EXCHANGES
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Exchanges for different sizes, designs, or items are accepted within 30 days of purchase.
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Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped)
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Exchanges are subject to the print being in its original condition.
CANCELLATIONS
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Orders may be canceled within 24 hours of purchase. Please contact our support team to request a cancellation.
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Cancellation after 24 hours: A flat cancellation fee of 10% of the item's purchase price
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Cancellation after shipment: No cancellation fee, but the customer is responsible for return shipping costs, and any applicable restocking fees may apply upon receipt of the returned item.
CONTACT US
If you have any questions or concerns regarding returns, refunds, exchanges, or cancellations, please don't hesitate to contact us at pangeoartwork@gmail.com
LEGAL NOTICE
Our policy is subject to change without notice. Please review this page regularly for updates.
Please check our Terms and Conditions page for additional information.